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Senior Client Relationship Manager, Global Clients & Industries

White & Case
New York, NY
Our Business Development & Marketing team plays a critical role in enhancing the Firm’s reputation, expanding its client base and driving revenue growth. This team develops and implements strategic marketing plans to promote the Firm’s legal services, leveraging digital and traditional marketing channels to reach target audiences. They conduct market research to identify industry trends and client needs, positioning the Firm competitively within the legal marketplace. The team also manages client relationships, orchestrates business development initiatives, and seeks opportunities for partnerships and networking. Through compelling content creation, event planning and public relations efforts, they ensure that the Firm maintains a strong market presence and continues to attract and retain clients. The Senior Manager, Business Development is a vital contributor, providing operational and tactical support to achieve Business Development objectives. Recognised as a specialist in Business Development, the Senior Manager liaises closely with relevant leadership to support commercial decision-making, providing in-depth expert advice to enable business leaders to make informed decisions. This role is key in developing innovative solutions to complex challenges related to growing business and managing key clients and industry groups. The roles and responsibilities of this job include: Contributes to the strategic initiatives by providing expertise and guidance on all Business Development matters Supports commercial decision-making through profound knowledge, insights and expertise in Business Development, actively taking a lead on the preparation of client proposals, pitch documentation and capability statements Engages in in-depth analysis to address complex issues and challenges, working closely with relevant legal teams to drive the development and growth of priority clients Works closely with stakeholders, utilising their expert advice to keep the company abreast and competitive in the marketplace Supports and aids in the implementation of Business Development strategies, creating significant contributions to the professional or technical approaches to the discipline Informs strategy development across closely related disciplines and supports its successful implementation Significantly contributes to the professional or technical approaches to a discipline and potentially influences strategic direction Accountable for the delivery, implementation and oversight of Business Development strategies across regional and global offices, having a visible impact on operation and potential strategic changes Managers at this level will lead one or more teams of Managers and professionals. Individual contributors at this level will often lead or guide the development of new products/ideas within the discipline, and will allocate and coordinate work to team members within a project. Experience in actively supporting operational delivery within the Function/Sub-Function and closely collaborating with leadership. Subject matter expertise to support decision - making at a Sub-Functional level. Recognised as technical expert in their field May lead projects of moderate scale within a Function/Sub-Function or team across regional and global offices. Ability to identify opportunities for process improvements and operational efficiencies, contributing to the Function/Sub-Function's performance and effectiveness. Commercial awareness and business acumen Strong analytical and problem - solving skills, with the ability to apply complex judgment and provide innovative solutions. Strong communication skills, both verbal and written, to effectively engage with internal and external stakeholders at various levels of the firm. Bachelor's degree or equivalent through experience/relevant certifications where appropriate to the discipline. This role reports to Associate Director, Business Development - Strategic Clients Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com. Benefits at White & Case White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. Los Angeles Pay Range: $194,400 - $315,900. Salary range in other markets will vary. Note to Recruitment Agencies Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies. Firm Summary White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. With a long history as an international firm, we are well-positioned to help clients resolve their most complex legal challenges wherever they may arise. Operating across six continents and working in virtually every country, we have invested heavily in building a high-quality, full-service practice that competes at the top of the market. We are distinguished by our on-the-ground presence in key financial markets and our expertise in handling complex cross-border work. What sets us apart is not just our global network of offices but the interconnectedness of our Firm. Our people and clients value our collaboration across geographic and practice boundaries, which is why we attract and retain significant cross-border work. Representing multiple nationalities from across the world and speaking a vast array of languages, our lawyers and Business Services professionals are globally minded, enterprising, and committed to excellence.
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