Cloud Engineer II

The Cloud Engineer II will be responsible for designing, deploying, and maintaining cloud-based applications and services across the organization. This role focuses on ensuring scalability, security, and optimal performance of applications hosted on cloud platforms such as AWS, Azure, or Google Cloud. The engineer will work closely with the Application Delivery Team and other IT functions to support the implementation of new features, manage updates, and maintain system reliability. Collaboration with DevOps and security teams will be essential to ensure compliance, automation, and continuous improvement of cloud environments. Essential Job Duties & Responsibilities Design, deploy, and maintain cloud-based applications environments primarily on Microsoft Azure, ensuring high availability, scalability, and security. Provide second-level support for cloud applications, troubleshooting issues related to performance, connectivity, and configuration. Manage and resolve incidents through ServiceNow, ensuring timely resolution and adherence to SLAs. Monitor cloud environments and applications using Azure Monitor, Log Analytics, and related tools to proactively identify and address potential issues. Assist in application testing and deployment within Azure environments, including staging and production. Collaborate with DevOps and IT teams to implement Infrastructure as Code (IaC) using Terraform or Azure Resource Manager (ARM) templates. Manage the update and patching process for cloud applications, including: Scheduling and deploying patches and updates across Azure services. Testing updates in staging environments before production rollout. Coordinating with stakeholders to minimize downtime. Documenting changes and ensuring rollback plans are in place. Participate in change management and release planning processes, ensuring compliance with governance and security standards. Ensure compliance with organizational policies and industry standards, including ISO 27001, SOC 2, and Azure security best practices. Maintain accurate and up-to-date documentation of cloud configurations, deployment procedures, and troubleshooting steps. Contribute to the development of knowledge base articles for common cloud-related issues and best practices. Education Required Bachelor’s degree in information technology, Computer Science, or a related field. Skills and Experience Required 5 - 8 years of experience in designing, deploying, and supporting cloud-based applications, with a strong focus on Microsoft Azure services and related technologies. Proven experience in cloud application engineering, with a strong focus on Microsoft Azure services (App Services, Azure Functions, Azure SQL, Storage, Networking). Solid understanding of cloud architecture principles, including scalability, high availability, and security best practices. Proficiency in PowerShell and Azure CLI for automation and scripting tasks. Experience managing application deployment and patching lifecy