Operations Manager

Department: Office Administration About Us: Ballard Spahr is a renowned national law firm with more than 750 lawyers across 19 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth. We are seeking to hire an Operations Manager for our Las Vegas office. This position is responsible for overseeing the day-to-day operations and facilities management of the office while supporting firm leadership in implementing policies, procedures, and strategic initiatives. The Operations Manager will exercise sound judgment while managing the office and supervising the team and will maintain a positive workplace culture that delivers exceptional client service. Why Join Us? Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm’s executive leadership. Professional Development: Take advantage of continuous learning opportunities and avenues for career growth. Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds. Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service. Your Role: As an Operations Manager within our Office Administration department, you will: Oversee legal administrative assistants, clerical support, and reception services. Develop and implement systems, processes, policies, and procedures for all operational functions. Manage office operations staffing levels, including recruitment, hiring, and orientation of staff. Monitor and manage annual office operating and capital budgets, adjusting, as necessary. Plan capacity requirements and monitor space utilization for personnel growth. Assist in construction project oversight, office relocations, and lease administration. Act as primary liaison with building management and oversee office security. Ensure a comprehensive office maintenance program, covering cleaning, HVAC, and repairs. Develop and implement emergency response and evacuation plans. Promote a healthy work environment by encouraging participation in wellness programs and providing healthy options. Plan and execute internal events including, office holiday party, staff appreciation day, etc. What We are Looking For: Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving. Communication: Strong verbal and written communication abilities. Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently. Required Experience: A Bachelor’s degree in management or business administration preferred, with at least 5 years of management experience, ideally within a law firm or other professional services setting. The ideal individual will have a proven track record in facili