Manager - UI/UX Design

<p style="text-align:left"><b>Overview</b></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Who we are</b></p><p style="text-align:inherit"></p><div><p style="text-align:left">Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.</p><p style="text-align:inherit"></p><p style="text-align:left">An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p></div><p><b>To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.</b></p><p></p><div><div><div><p><b><span><span>Who<span> </span></span><span>We’re</span><span><span> </span>Looking For</span></span><span> </span></b></p><p></p></div><div><p><span><span>Toyota Financial Services is looking for a Manager UI/UX Designer who is obsessed with the customer, thinks deeply about people and processes</span><span><span> </span></span><span>and moves with the urgency of a startup inside one of the world’s most trusted brands.</span></span><span> </span></p></div><div><p><span><span>You’ll</span><span><span> </span>own the end-to-end design of a product area — from understanding the customer problem, to defining the experience, to shipping it and measuring whether it worked.<span> </span></span><span>You’ll</span><span><span> </span>talk to real customers, review usability data to find<span> </span></span><span>what’s</span><span><span> </span>broken, and continually iterate to craft world class digital experiences.</span></span><span> </span></p></div><div><p><span><span>At this level,<span> </span></span><span>you’re</span><span><span> </span>also<span> </span></span><span>a multiplier</span><span>. You can work well with a variety of stakeholders, including contractors</span><span><span> </span>and consultants</span><span>, to raise the craft of the team around you, help shape design systems, and influence product strategy — not just execution.</span></span><span> </span></p></div><div><p><span><span>If<span> </span></span><span>you’ve</span><span><span> </span>thrived in a startup or early-stage product environment and yet can navigate,<span> </span></span><span>anticipate</span><span><span> </span>and address the needs of a large enterprise, this is the role for you.</span></span><span> </span></p><p></p></div><div><p><b><span><span>What<span> </span></span><span>You’ll</span><span><span> </span>Be Doing</span></span><span> </span></b></p></div><div><ul><li><p><span><span>Own the design of a product area end-to-end from discovery through delivery and iteration</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ideate and prototype — work with product, engineering, research, and operations to design the future of our end-to-end customer experience</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Research — work with product and<span> </span></span><span>research</span><span><span> </span>to conduct user interviews,<span> </span></span><span>identify</span><span><span> </span>pain points, and set priorities; run lightweight research independently when needed</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Create — produce information architecture diagrams, journey maps, wireframes, flows, high-fidelity mocks, and interactive prototypes</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Communicate — present your design vision and rationale clearly to stakeholders at all levels, in writing and in person</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Collaborate — work closely with product and engineering to<span> </span></span><span>validate</span><span><span> </span>feasibility and ensure high-quality implementation</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Make design decisions based on data, customer feedback, and business impact — not opinions or stakeholder preferences</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Mentor — guide and elevate other designers on the team through critique, pairing, and design process coaching</span></span></p></li></ul><p></p></div><div><p><b><span><span>What You Bring</span></span><span> </span></b></p></div><div><ul><li><p><span><span>10</span><span>+ years of experience as an individual contributor on an in-house product design team, working on consumer-facing digital products</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>A portfolio with native and/or web case studies that<span> </span></span><span>demonstrates</span><span><span> </span>your approach to problem solving — research, UX, visual design, and interaction design — not just the final output</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Figma mastery — you live and breathe in Figma, and you build rich, interactive prototypes</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Excellent communication — you can present a design rationale that product, engineering, and business stakeholders all understand and align on</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>A well-defined design process you can articulate and adapt to the situation</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Startup mindset with enterprise polish —<span> </span></span><span>you’re</span><span><span> </span>comfortable with ambiguity, you move fast, but you can bring along critical stakeholders with patience and confident leadership</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience working directly with engineering teams in an agile environment to ensure that what gets built matches your design intent</span></span><span> </span><br /> </p></li></ul></div><div><p><b><span>Added Bonus If You Have</span></b></p></div><div><ul><li><p><span><span>Experience building or contributing to a design system from the ground up</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Comfort working within development teams to ship design-specific updates using AI code generation tools — you<span> </span></span><span>don’t</span><span><span> </span>need to be an engineer, but<span> </span></