Clerk Typist II

Clerk Typist II | City of Danbury page has loaded. Menu JOB OPPORTUNITIES Sign In City of Danbury powered by NEOGOV ® Clerk Typist II APPLY  Salary $57,239.00 - $60,242.00 Annually Location City of Danbury, CT Job Type Full Time Position Job Number 00518 Department WATER ADMINISTRATION Opening Date 04/23/2026 Closing Date 5/14/2026 11:59 PM Eastern DESCRIPTION BENEFITS QUESTIONS Description The City of Danbury is announcing an Open Competitive Exam for the position of Clerk Typist II Statement of Duties:  The employee is responsible for providing customer service and clerical support to the Department. Employee is required to perform all similar or related duties. Supervision Required:   Employee works under the general supervision of the Department Head.  The employee is familiar with the work routine and uses initiative in carrying out recurring assignments independently with specific instructions.   The supervisor provides additional, specific instruction for new, difficult, or unusual assignments, including suggested work methods.  The employee is expected to recognize instances that are out of the ordinary and that do not fall within existing instructions; in such cases, the employee is expected to seek advice and further instructions.  Reviews and checks of the employee’s work are applied to an extent sufficient to keep the supervisor aware of progress, and to ensure that completed work and methods used are technically accurate and that instructions are being followed.   Supervisory Responsibility: Employee is not regularly required to supervise other employees. Confidentiality: The employee has access to confidential department information, such as employee personnel records. Accountability:   Consequences of errors or poor judgment may include missed deadlines, adverse public relations, and/or monetary loss. Judgment: Numerous standardized practices, procedures, or general instructions govern the work and, in some cases, may require additional interpretation.   Judgment is needed to locate, select, and apply the most pertinent practice, procedure, regulation, or guideline. Complexity: The work consists of a variety of duties that generally follow standardized practices, procedures, regulations, or guidelines.  The sequence of work and/or the procedures followed vary according to the nature of the transaction and/or the information involved, or sought, in a particular situation. Work Environment: The work environment includes work in a municipal office setting, subject to frequent interruptions.  Noise or physical surroundings may be distracting, but conditions are generally not unpleasant.   Nature and Purpose of Relationships:  Relationships are primarily with co-workers and the public, involving frequent explanation, discussion, or interpretation of practices, procedures, regulations, or guidelines to render service, plan or coordinate work efforts, or resolve operating problems.  Other regular contacts are with service recipients and employees of outside organizations, such as vendors, banks, and/or developers/contractors.  Extraordinary courtesy, tact, and diplomacy may be required to resolve complaints or deal with uncooperative or uninformed persons.   Occupational Risk:  Duties generally do not present occupational risk to the employee.   Essential Functions: This is a generalized job description for a Clerk Typist position.  Duties may vary dependent upon Department needs.  The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. 1. Provides customer service to the public.  Interact with and handle requests from the public in person, via telephone, mail, and email. 2. Responds to inquiries, conducts research, and provides information as requested.  3. Performs a variety of clerical duties for the department, including, but not limited to:   making copies, filing, screening and directing telephone calls, operating office equipment, sorting and distributing mail. 4. Creates, issues, organizes, and maintains department files.   5. Prepares and manages correspondence, reports, and related documentation for the department.  6. Operates a variety of office equipment. Minimum Qualifications: Education and Experience:  Must have a high school diploma or equivalent and one to three (1-3) years of experience in customer service and clerical work. Special Requirements:  There are no special requirements for this position.   Knowledge, Abilities, and Skills Required: Knowledge:   Working knowledge of computer programs and equipment, including timekeeping system, Office software (Word, Excel, and database management).  Knowledge of the Internet in support of department operations. Abilities:   Ability to interact appropriately with the public to respond to inquiries and requests, and to plan and prioritize tasks. Ability to access the Internet to obtain information in support of department operations. Skills: Skill in paying careful attention to detail, clerical work, and performing duties in a timely manner.  Proficient in written and oral communication skills. Physical and Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.  Physical Skills: Little or no physical demands are required to perform the work.  Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing.   There may also be some occasional lifting of objects such as ledger books, photocopies, and computer paper. Motor Skills:  Duties are largely mental rather than physical, but the job may occasionally require motor skills for activities such as moving objects, operating a personal computer and/or most other office equipment, typing and/or word processing, filing, and sorting of papers. Visual Skills: Position requires routine reading of documents, spreadsheets, blueprints, and computer screens for analysis and understanding. An employee is rarely required to determine color differences. Application Information Application Submission:   Applications must be submitted online atwww.danbury-ct.gov/employment. Qualified applicants must submit an application no later than 11:59 pm, Thursday, May 14th, 2026. EEO/M/F/D/V   Important Note: Paper applications will not be accepted.    The application must be completed in its entirety. Omissions, false, misleading or inaccurate information will result in rejection of the application.   It is recommended that applicants do not wait until the last day to submit the application. Applications should be completed as soon as possible after publication of the announcement for examination.   Please contact the Human Resources/Civil Service Department at (203) 797-4598 or humanresources@danbury-ct.gov if you need assistance or if you have any general questions.   1.  Application Review The Civil Service Commission is responsible for reviewing the applications to determine if they are complete and meet the minimum requirements for the position. The Commission will review all the applications for the position during their bi-weekly meetings following the closing date of the position.   If an application is accepted by the Civil Service Commission, then the applicant will be notified in writing and will be informed of the next step in the process. If the Commission does not accept an application, the applicant will also be notified in writing.    2.  Testing Once an application is accepted by the Civil Service Commission, the applicant will be notified in writing of the next steps in the testing process. Each test phase must be passed in order to continue to the next level of the selection process. The examination for this position will consist of the following parts: PARTS                           WEIGHT WRITTEN EXAM            100%    It is the applicant’s responsibility to adhere to the City’s testing schedule. Unless otherwise stated, there will be no make-up examinations or alternative examination dates.   If an applicant fails the test, the applicant will be immediately eliminated from consideration for this hiring process.   Written Test Date:   *week of June 8th, 2026 Test Time:  To be Determined Test Location: To be Determined   *Exam date may be subject to change   Unless otherwise notified, applicants are not permitted to bring and/or use calculators, electronic devices, books or other reference materials during the examinations).   Reasonable Accommodations in the testing process:    All requests for reasonable accommodations in the testing process along with medical documentation establishing the need for the accommodation must be submitted to the City of Danbury Human Resources Department no later than the closing date of applications.   3.  The Eligibility List   A passing average score of “70” on the above test will place an applicant on the Eligibility List in rank order. The rank on this list is established according to the scores on the exam(s) indicated above plus any additional applicable seniority points awarded. The resulting list is then certified by the Civil Service Commission and will be used to fill vacancies as they occur, as per Civil Service Rules.   If the list is not exhausted, it remains in effect for one year. However, the Commission can decide to extend an eligibility list for one additional year.   Participation in the testing and recruitment process and/or placement on an eligibility list does not guarantee a continuance in the remainder of the hiri