Client Service Specialist
Paul Hastings
New York, NY
Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies. With a strong presence throughout the U.S., Asia, Europe, Latin America, and the Middle East, we have the global reach and extensive capabilities to provide personalized service wherever our clients’ needs take us. As one of the world’s leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth. Job Title Client Service Specialist Location New York Regular/Temporary Regular Job Description Summary We have an opening for a Client Service Specialist (Legal Secretary) in our New York office to support our Real Estate Department. The Client Service Specialist provides administrative client services to both internal and external clients. Job Description In this capacity, the Client Service Specialist will: Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support; Coordinate legal practice tasks and projects; Coordinate administrative functions and facilitate completion of tasks including such as calendar management, meeting coordination, finance/billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings, and other administrative projects as assigned; Coordinate with and delegate to Firm resources including Document Processing Services, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects; Review, redline and revise documents; prepare complex legal documents and correspondence; Apply subject matter expertise in coordination of legal practice tasks and projects; Maintain client materials in document management system; Coordinate support through the Finance Department including: edit and review process of client bills, correct time entry, and promotion of time entry best practices; Review and support of the client billing process to include: proofreading, application of task codes and matter management skills, preparation of expense reporting and audits as required, maintenance and consistency with billing protocols and other accounting functions; Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements; Work overtime as required; and Demonstrate adaptability, flexibility, initiative, and innovation in handling a wide variety of additional projects as required. Proficiencies: Advanced ability to organize, prioritize, coordinate, delegate, and work as part of a team; Advanced to expert proficiency in rules of English grammar, spelling and punctuation; Advanced proficiency in MS Word and document editing/comparison applications; Advanced proficiency in MS Outlook and web-based con
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