Applications Solutions Engineer III

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future. We invite you to explore the position below and to submit your application to join our team! The Applications Development department manages the Firm’s enterprise software, business intelligence systems, and integrations, providing top-tier support for related issues. The Application Solutions Engineer provides subject matter expertise as well as lead business process documentation, process improvement, business process automation, third-party software implementations, API integrations, cloud technology support, legal tech trend analysis, and software feature optimization, while also supporting the Firm’s broader technology systems and ensuring continued capability development for the broader team. The Application Solutions Engineer must complete annual security training and ensure information is used appropriately to protect the Firm’s data and infrastructure, in compliance with Firm policies on access, classification, security, and privacy. Essential Duties and Responsibilities: Serve as a subject matter expert (SME) for middleware technologies and automation platforms, mentoring junior staff and guiding best practices. Assist in bi-yearly disaster recovery (DR) exercises by validating application functionality and ensuring proper restoration of servers and services. Lead or contribute to root cause analysis (RCA) for critical incidents, documenting findings and implementing preventative solutions. Develop and maintain PowerShell scripts and other automation solutions. Monitor the health of automation processes and collaborate with developers to resolve issues as needed. Collaborate with software vendors and internal stakeholders to optimize third-party applications and integrations. Monitor system and middleware performance metrics to proactively identify and resolve issues. Participate in architectural reviews and provide input on system design decisions related to application infrastructure and integrations. Support monthly Accounting Month-End activities by monitoring application performance and system stability during critical financial processes. Provide ticket triage and third-level technical support for firm technology systems, including backend application support, system administration, automation, and DevOps practices. This includes working with application data, building API integrations for enterprise projects, and scripting with PowerShell and SQL. Participate in an on-call rotation to support after-hours system issues. Manage, implement, test, document, and support firm technology systems, with a focus on data quality, application-based solutions, and resolving system issues. Collaborate with support, training, engineers, developers, and database administrators to deliver scalable, reliable, and user-friendly