Product Manager, MoFo Connect

Overview At MoFo, we couldn’t write our own success story without yours. Ready to write your story? Join MoFo as a Product Manager, MoFo Connect (Firm Intranet) on our Information Technology team! This role can be based in Seattle, San Francisco, Palo Alto, Los Angeles, San Diego, Denver, Boston, New York or Washington, D.C. https://www.mofo.com/offices ABOUT THE ROLE The Product Manager, MoFo Connect leads intranet improvements and initiatives and managers initiatives for the firm’s Intranet. This is a hands-on project manager requiring solid SharePoint Online and Infodash platform knowledge, strong coordination skills across IT and content-owning stakeholders, and the drive to move projects forward. The Product Manager , MoFo Connect will work directly with attorneys, business professionals, and practice group content owners to understand their needs and translate those needs into clear requirements, coordinating with IT and other teams to achieve desired results. Ensures client service and satisfaction are attained in all areas of position. This role is responsible for improving usability, reducing friction, increasing productivity, and enabling employees to get maximum value from technology. Project Ownership Using a product management approach, leads defined MoFo Connect projects end-to-end — including scoping, requirements gathering, coordination with IT and the Infodash vendor, content owner engagement, testing, rollout, and adoption follow-through — for initiatives of appropriate complexity and scale. Manages project workstreams. Identifies improvement opportunities through user feedback, platform monitoring, content owner conversations, and industry developments; finalizes proposals and presents recommendations. Partners with IT infrastructure and other pillar teams to deliver MoFo Connect improvements that require cross-functional input. AD Partnership on Strategic Initiatives Manages actively to larger MoFo Connect initiatives including platform migrations, significant feature rollouts, and firm-wide intranet redesigns, taking ownership of defined workstreams, analysis, and coordination tasks within those efforts. Leads decisions on platform strategy, vendor discussions, and roadmap prioritization. Participates in Infodash vendor meetings and product forums alongside brings back relevant insights and surfaces implications for the firm's intranet. Creats roadmap updates, business cases, and stakeholder communications for IT leadership and firm audiences. Platform Stewardship Maintains day-to-day awareness of MoFo Connect platform health, coordinating with IT on routine administration, content issues, and maintenance tasks without owning the full operational queue. Monitors for patterns in user feedback, content owner requests, or site analytics that signal a need for platform improvement; documents and brings these to the AD with supporting analysis. Maintains accurate platform documentation for projects and configurations owned or coor