Client Service Specialist

Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top financial institutions and Fortune Global 500 companies. With a strong presence throughout the U.S., Asia, Europe, Latin America, and the Middle East, we have the global reach and extensive capabilities to provide personalized service wherever our clients’ needs take us. As one of the world’s leading law firms, we seek dynamic individuals who share our commitment to service, innovation, and professional growth. Job Title Client Service Specialist Location Charlotte Regular/Temporary Regular Job Description Summary We have an opening for a Client Service Specialist (Legal Secretary) in our Charlotte office to support our Corporate Department. The Client Service Specialist provides administrative client services to both internal and external clients. Job Description In this capacity, the Client Service Specialist will: Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support; Coordinate legal practice tasks and projects; Coordinate administrative functions and facilitate completion of tasks including such as finance/billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings, and other administrative projects as assigned; Assist in coordinating and planning client events to ensure seamless execution and positive client experiences; Coordinate with and delegate to Firm resources including Document Processing Services, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects; Prepare complex legal documents and correspondence; File with appropriate court or agency; Apply subject matter expertise in coordination of legal practice tasks and projects; Maintain client materials in document management system; Coordinate support through the Finance Department including: edit and review process of client bills, correct time entry, and promotion of time entry best practices; Review and support of the client billing process to include: proofreading, application of task codes and matter management skills, coinciding math aptitude and skills to support rates, rate changes, write-offs, preparation of expense reporting and audits as required, maintenance and consistency with billing protocols and other accounting functions; Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements; Assist in coordinating and planning client events to ensure seamless execution and positive client experiences; Work overtime as required; and Demonstrate adaptability, flexibility, initiative, and innovation in handling a wide variety of additional projects as required. Proficiencies: Advanced ability to organize, prioritize, coor