Client Accounting Senior Global Billing Manager

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers. The Opportunity We are seeking a Client Accounting Senior Global Billing Manager. This position will be based in our NYC office (hybrid). This position manages and oversees daily activity with regards to the billing and collections aspect of the Client Accounting Department, manages the billing and collections supervisory staff, and develops and facilitates effective and consistent workflow processes. Ensures optimal day-to-day operations of department functions. Develops and maintains local and global departmental workflow processes, goals and supporting objectives for assigned staff. Provides problem solving guidance and resolution on a global basis. Develops and maintains an in-depth knowledge and understanding of Firm processes and related applications as they relate to Client Accounting. Advises assigned staff regarding the timely escalation of critical and/or sensitive billing matters. Analyzes reports to determine trends and facilitate effective billing and collections strategies. Meets with partners as needed to discuss goals/objectives, issues, etc. Communicates with clients (both verbally and in writing) on behalf of partners, as needed. Provides input for designing complex and/or customized reports and charts to accompany client bills. Participates in development of test plans and implements system changes effecting Client Accounting, including but not limited to quality assurance, project management of testing environment, and final approval of system rollout. Participates in large department projects. Ensures current knowledge of firm policies and practices for staff, current knowledge of industry trends, and continued professional development for staff. Develops and communicates departmental guidelines and procedures. Provides ongoing coaching and guidance to assigned staff and collaborates with same to implement continuous quality improvements and/or enhancements to department operating efficiency. Identifies training needs within the department and assists in developing training courses. Coordinates and oversees department projects, day-to-day operations, and long-range plans. Participates in the interviewing, selection, and training process. Oversees em