Senior Program Manager, International Enablement

<p data-renderer-start-pos="59"><span style="font-size: 12pt;"><em>Notice to applicants:<br><br>We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid.</em></span></p> <p data-renderer-start-pos="59"><span style="font-size: 12pt;"><strong data-renderer-mark="true">ABOUT KHAN ACADEMY</strong></span></p> <p data-renderer-start-pos="79"><span style="font-size: 12pt;">Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.</span></p> <p data-renderer-start-pos="581"><span style="font-size: 12pt;"><strong data-renderer-mark="true">OUR COMMUNITY </strong></span></p> <p data-renderer-start-pos="597"><span style="font-size: 12pt;">Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.</span></p> <p><span style="font-weight: 400; font-size: 12pt;"><strong>THE ROLE</strong><br></span></p> <p><span style="font-size: 12pt;">As we deepen and scale our international partnerships, we are seeking a Senior Program Manager International Enablement to serve as a cross-functional execution leader and cross-functional partner to country teams.</span></p> <p><span style="font-size: 12pt;">This role sits within the International team and works closely with our International Product Manager and International Rostering/Ops Lead. The primary purpose of this role is to:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Stabilize and unblock day-to-day partner execution</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Translate product evolution into country-level implementation implications, ensuring partners are prepared for roadmap changes and transitions</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Triage and resolve the majority of partner questions and issues independently, escalating only strategic, compliance, or high-risk matters</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Coordinate cross-functionally across Product, Engineering, Data, Legal, and Marketing to move partner-facing dependencies forward</span></li> </ul> <p><span style="font-size: 12pt;">This is a high-judgment, high-autonomy individual contributor role designed to provide leverage to the broader International team by absorbing operational complexity, strengthening partner execution, and ensuring country teams are consistently supported.</span></p> <h2><span style="font-size: 12pt;"><strong>IN THIS ROLE, YOU WILL:</strong></span></h2> <h3><span style="font-size: 12pt;"><strong>Own Day-to-Day Partner Execution & Triage</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Serve as the primary point of contact for operational and implementation questions from country teams</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Resolve ~80% of partner issues and clarifications without escalation</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Run regular operational check-ins with priority country teams</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Identify risks early and escalate only strategic, compliance, or resourcing tradeoffs</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Lead Product to Field Translation</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop deep fluency in Khan Academy products and translate product changes into clear, actionable guidance for country teams</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support grassroots and government-level launches with practical implementation counsel</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Maintain a feedback loop to Product on field implications and recurring friction points</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Enable Strong, Sustainable Partnerships</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support onboarding and accelerator processes for new countries</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Provide guidance on adapting implementation models to local system constraints</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support pilot design and early-stage implementation stabilization for new country teams</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Drive Programmatic Excellence</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support design and execution of global convenings, learning communities, and knowledge-sharing initiatives</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Contribute to professional learning tracks (e.g., KhanXchange) aligned to partner needs</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure country teams are informed of roadmap changes and prepared for transitions</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Coordinate Cross-Functionally</strong></span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Work closely with Product, Engineering, Data, Legal, and Marketing teams to unblock country needs</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure dependencies are tracked and moved forward</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Maintain clarity on what is operational vs. strategic vs. product ownership</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Protect senior leadership capacity by filtering and synthesizing issues before escalation</span></li> </ul> <p><span style="font-size: 12pt;"><strong>WHAT YOU BRING</strong></span></p> <ul class="ak-ul" data-indent-level="1"> <li style="font-size: 12pt;"><span style="font-size: 12pt;">7+ years of experience in international education, partnerships, consulting, public sector delivery, or cross-functional program leadership</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong understanding of how educational systems operate, particularly in international contexts</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated experience leading implementation in ambiguous environments, driving execution across multiple teams without formal authority</span></li> <li style="font-size: 12pt;"><span style=&quo