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Learning & Development Facilitator - Remote

Endurance Legal

Remote-Work From Home

&nbsp; JOB SUMMARY: The&nbsp;Learning &amp; Development Facilitator&nbsp;will&nbsp;be knowledgeable in&nbsp;facilitation and/or&nbsp;instructional design best&nbsp;practices,&nbsp;create training&nbsp;materials,&nbsp;and&nbsp;provide&nbsp;support and guidance&nbsp;to learners. In this role, you will be expected to&nbsp;deliver&nbsp;and&nbsp;develop&nbsp;training programs&nbsp;complete with materials, tutorials, instructions, and learning resources for new and current employees efficiently and effectively. You will&nbsp;be responsible for&nbsp;managing&nbsp;virtual new hire class participants in a high-volume capacity while being accountable for learners’ engagement in class and ability to apply the learned materials&nbsp;in order for&nbsp;them to advance to a team outside of training.&nbsp; ESSENTIAL TASKS &amp; RESPONSIBILITIES: <ul> <li>Participate in the full life-cycle of new Endurance&nbsp;employees’ onboarding and training experience. Engaging new&nbsp;team members to ensure set up prior to training, delivering the training, and facilitating a handoff meeting with management.</li> <li>Develop new employees into successful team members to be transitioned to a team manager with a high probability of success in their hired role.</li> <li>Monitor and mentor current employees to elevate their skill level to reach new goals.</li> <li>Build relationships with management to identify departmental training needs.</li> <li>Utilize and create training tools such as PowerPoints, handouts, job aids, reference guides, and more that can be deliverable resources for training purposes.</li> <li>Become efficient with the Learning Management System technology capabilities and create needed courses using the company’s preferred LMS platform.</li> <li>Communicate regularly with the training department team members in support of cross-class facilitation and support.</li> <li>Network and build relationships with team members in the departments you provide training support for.</li> <li>Prioritize and engage new and current employees using multi-channel training methods and communication.</li> <li>Other duties as assigned or as business needs arise.&nbsp;&nbsp;</li> </ul> TECHNICAL COMPETENCIES: <ul> <li>5 – 8 years + of Training / Facilitation and/or Classroom Management&nbsp;experience preferred in a high volume environment (agency and/or corporate experience)</li> <li>Proven work experience in training, facilitation, developing employees, and coaching; within a Sales environment preferred</li> <li>Confident, captivating, and effective public speaker</li> <li>Devoted to the education growth, and success of each learner</li> <li>Strong initiative and solid judgment abilities/skills</li> <li>Successfully convey complex materials and processes</li> <li>Customer and employee experience focused</li> <li>Ability to multi-task, prioritize, and manage time effectively</li> <li>Ability to recognize a problem or potential problem and react quickly and effectively</li> <li>Must be a proactive and enthusiastic team player</li> <li>Punctuality and dependability are crucial</li> <li>Microsoft Office (including Outlook, Excel, PowerPoint, and Word) and Adobe Acrobat</li> </ul> Compensation Ranges - $28.85-$31.25 Hourly The candidate offered this position will be required to pass a pre-employment background check. Endurance Warranty is an E-Verify Company.&nbsp; &nbsp; PHYSICAL REQUIREMENTS: <ul> <li>Sitting or standing for extended periods; repetitive motions; use hands to handle equipment or controls; reach with hands and arms; typing on keyboard; viewing computer screen extended periods; speak clearly and hearing</li> <li>Regular use of typical office equipment, computer software, programs, and methods of communication such as a computer, e-mail, phone system, and messaging.</li> <li>In a remote work environment, being interactive and communicative with management and co-workers in a visible manner is an essential function of the job. Camera/video usage is required.</li> <li>Must be able to lift 25 pounds.</li> </ul> &nbsp; Our Benefits Include:</

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Learning & Development Facilitator - Remote

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