Legal Billing Supervisor

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Legal Billing Supervisor to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within a dynamic and collaborative environment within the legal industry. Join our Revenue Management Team as a Legal Billing Supervisor in our Phoenix Office (Hybrid) We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. As a Legal Billing Specialist, you will provide end-to-end invoice preparation while ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact. This role will be based in our Phoenix office on a hybrid basis. This position reports to the Billing Director of Revenue Management. The candidate must be flexible to work overtime as needed. Position Summary The Billing Supervisor will be responsible for overseeing a team of billing specialists and managing the day-to-day billing operations of their assigned office(s). This role will work closely with the Billing Specialists to ensure accuracy, efficiency and compliance with client guidelines and firm policies. This role requires strong interpersonal and communication skills, with keen attention to detail with a focus on accuracy, efficiency, and compliance. Key Responsibilities Supervise and provide daily guidance and support to Billing Specialists, ensuring invoices are processed accurately and on time in alignment with client requirements and firm policies. Foster a strong working relationship with Billing Specialists while managing workloads, delegating tasks, and providing ongoing training, refresher courses, and feedback during the performance appraisal process to drive engagement. Actively participate in recruiting, training and onboarding of new hires. Act as the first point of contact for billing-related escalations, which includes collaborating with Billing Managers, Billing Specialists, Billing Attorneys and local office leadership to resolve issues. Work with the e-billing team to resolve disputes, address rejections, provide timely resolutions and ensure compliance with the implementation of new e-billing clients. Perform occasional prebill edits and generate complex client invoices using Prebill Viewer and Aderant when billing issues are escalated by the Billing Attorney or Billing Specialist to ensure accurate and timely completion of invoices. Collaborate with Revenue Management leadership to recommend improvements and automation that enhance the