Business Analytics and Recognition Data Analyst
Holland & Knight
Operations Center
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based out of our global operations center in Tampa, FL. General Description: We are seeking a Business Analytics and Recognition Data Analyst to join our team! The Business Analytics and Recognition Data Analyst play a key role in supporting the firm’s data driven marketing, recognition, and knowledge management initiatives. This position is responsible for the collection, validation, analysis, and strategic use of firm data that supports legal directories, accolades, survey submissions, and internal reporting. Working within the Marketing Department and collaborating, the analyst helps improve data governance, submission processes, and reporting through dashboards and analytics, while supporting knowledge management efforts that enhance firm visibility and strategic decision-making. Key Responsibilities and Essential Job Functions: Follow best practices to support submissions for publication, client, industry, and government surveys; as well as directory and award nominations, ensuring timely and accurate delivery. Support the calendaring of directory, publication, and survey submissions, implementing and improving the submission process for each unique publication, directory, survey, or accolade submission while helping improve submission workflows and documentation. Collect, maintain, and report on firm demographic, financial and operational data to support engagement, marketing, and other business professionals, including the development of dashboards and reporting tools using Microsoft Power BI or similar platforms. Perform data validation and quality control across submissions and internal datasets to ensure consistency, accuracy, and high-quality deliverables. Integrate and verify firm financial, client matter and HR Systems data while maintaining strict confidentiality and compliance with all Firm privacy guidelines, data retention standards, and Personally Identifiable Information (PII) requirements. Support development, integration and maintenance of firm submissions and experience databases under the direction of Business Analytics and Marketing leadership and in partnership with the Enterprise Project Management Office (EPMO) as well as other Business Services stakeholders Maintain documentation of declined opportunities or submissions to avoid, including rationale and historical context. Maintain and report firm data metrics and performance indicators, providing regular updates to Marketing, Engagement and Firm leadership. Stay abreast of the information needs, workflow and preferences of users and stakeholders in order to improve ease of access to information and best-in-class data support. Support the development of Business Analytics and Recognition Data training material, including show sheets and training manuals, ensuring accuracy of all instructional material. Help develop improved r
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