eBilling Analyst

Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Revenue Management Team as an eBilling Analyst The eBilling Analyst is responsible for administering the firm's AI eBilling tool by reviewing, analyzing, and maintaining validation rules, identifying potential billing risks, and proactively resolving issues to minimize rejections, write-downs, and payment delays. This role drives process improvements and contributes to reliable and timely client billing by collaborating with various teams and monitoring billing data. This role will be based on a remote basis and reporting to the eBilling Supervisor. Key Responsibilities Serves as the primary administrator for the AI billing tool, Validate; maintains and updates validation rules and warning settings based on each client billing guideline Demonstrates a strong understanding of client billing guidelines to ensure successful submission of invoice Works closely with department leadership to improve eBilling efficiency in an effort to reduce reductions and rejections Monitors validation trends to identify recurring issues and recommends process improvements for each client Collaborates with attorneys, legal assistants, and accounting staff to gather required billing information and address billing questions Tracks and reports on eBilling metrics, such as successful submission rates and rejection rates Identifies and implements process improvements to increase efficiency and accuracy in eBilling Maintains accurate records and documentation for all eBilling activities Flexibility to attend onsite trainings, work overtime and conduct business travel as needed Qualifications Skills & Competencies Ability to work under pressure to meet strict deadlines and effectively prioritize multiple tasks Strong attention to detail and outstanding organizational skills Demonstrates the ability to adapt and shift priorities in a fast-paced environment Requires strong analytical and problem-solving skills to identify and resolve issues independently and effectively Exemplifies excellent interpersonal and written/verbal communication skills, maintains a professional demeanor and polished presentation, and thrives in collaborative, team-oriented environments Education & Prior Experience Bachelor’s degree or equivalent experience preferred A minimum of 3 years of experience in electronic billing; law firm or third-party eBilling vendor experience strongly preferred Technology Familiarity with major electronic billing platforms (e.g., Legal Tracker, CounselLink, etc.) and law firm billing software (e.g., Elite, Aderant, etc.). Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required Exceptional computer skills with the ability to learn new software applications quickly GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis. Global scale with street smarts With 51 locations, Greenberg Traurig's global network provides the platform clients need to operate in today's legal marketplace. Our team is recognized by rankings in current Chambers & Partners Guides in jurisdictions and practices around the world, based on thousands of interviews with practicing lawyers and clients. In addition, Greenberg Traurig is proud to have more lawyers listed in The Best Lawyers in America than any other law firm, a position we have held since 2008. Greenberg Traurig (GT) is committed to ensuring a safe and transparent recruitment process. Please be advised of the following: Official Job Listings: All legitimate job opportunities with GT are posted here on our official website. GT job advertisements found outside our verified accounts with LinkedIn, Glassdoor, and Indeed should be treated with caution. No Fees Required: GT will never ask for payment for work equipment or network access. Also, there are no application fees. We do not ask for bank information or any form of monetary or financial compensation during the recruitment process. All job offers will be preceded by an interview with our hiring team. Verified Communication Only: While all official communications will come from a GT email address associated with GT’s domain (e.g., @gtlaw.com), we recognize that it is easy to spoof such communications to make them look like they are coming from GT. Therefore: before responding to an email purportedly from GT, contact your GT Recruiting Contact by phone to verify that the email is valid. Also, please verify the GT office address on our website before attending an interview. We encourage all applicants to remain vigilant and exercise caution during the application process. If you encounter or suspect a fraudulent job posting or an individual falsely claiming to represent GT, please report it immediately to HRRecruit@gtlaw.com. Thank you for your diligence and for your interest in joining Greenberg Traurig. From our humble beginnings in 1967 in South Florida, our focus has never been changed: serve clients better. Learn More Engagement, Culture & Opportunity Since 1967, we’ve built our firm by welcoming attorneys and professionals from all backgrounds who share our drive and commitment to excellence. GT thrives on the passion and drive of our people, emphasizing merit, innovation, belonging, and collaboration first. This commitment has been at the center of our story since our founding and has been essential to our and our client’s success. Learn More We are thankful for the trust our clients place in us and we are proud of being recognized for the service we provide. Learn More If you need a reasonable accommodation as part of the employment selection process, please contact us by sending an email to hrrecruit@gtlaw.com. In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. If you have a disability that makes it difficult to express your interest in a job through our online application process, or if you require TTY/TDD assistance, please contact us to tell us about your needs.