Technology & AI Learning Specialist

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Professional Development Team as a Technology & AI Learning Specialist in our Atlanta or Miami office. We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiatives, adaptability, and innovation, we invite you to join our team. This role will be based in our Atlanta or Miami office on a hybrid basis and reports to the Manager of Digital, Operations, and Technology. Position Summary As part of the Professional Development team, the Technology & AI Learning Specialist will deliver technical learning programs on a variety of topics offered to GT attorneys and staff, including AI integrated resources, internal legal applications, and regular New Hire Onboarding. The Technology & AI Learning Specialist will collaborate with instructional designers, subject matter experts, stakeholders, and project teams to create, design, and develop job aides, quick reference cards, guides and other resources used when conducting instructor-led programs. Key Responsibilities Delivers learning programs for attorneys and staff on the firm’s core technical applications and AI resources. Training delivery formats include in-person classroom, virtual training, and one-on-one instruction Regularly facilitates Global New Hire Onboarding for the North American offices Effectively uses the firm’s virtual platforms to ensure the learning environment is engaging; working in conjunction with other members of the learning team as needed to keep up with the new features of the virtual platforms Serves as training lead where project management skills will be required to coordinate efforts and resources within the Professional Development team as part of a larger project team Works with instructional designers to ensure firm-branded templates are used and that deliverables are reviewed for quality assurance prior to implementation Builds relationships with various stakeholders in the US offices to understand their business objectives and align training efforts Designs and develops world-class engaging programs and curricula for their offices as needed; define objectives, outline course content and exercises, develop content, assessments and supporting materials for learning efforts Partners with regional human resource professionals, business directors or operational department heads to conduct needs analysis to recommend and implement appropriate learning programs to address skill gaps and provide feedback to management Teams up with software rollout teams by participating in pilot orientation sessions, conducting testing and reporting results, soliciting feedback from pilot users, and compiling statistics of overall pilot results Generates class rosters, reports, and updates attendance in GT’s Learning Management System Provides metrics on learning programs as requested Stays up to date with industry and field current trends, including AI Performs other job-related duties as required Qualifications Skills & Competencies Proven proficiency in delivering technology training programs in-person and virtually Strong technical and project management skills Ability to establish credibility with client base as a valuable resource and consultant in technical training and applications Must be proficient in the application of instructional design Excellent verbal, written and interpersonal communication skills in the English language A self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independently Education & Prior Experience 5 years of experience in a training environment, preferably in a professional services organization; prior legal industry experience is desired Bachelor's Degree or equivalent experience in Technology, Education, or related field preferred Certified Professional in Learning and Performance a plus Experience with AI integrated applications a plus, including CoCounsel, Westlaw Advantage, Luminance, Definely, Intelligize+ AI, Clearbrief, and Copilot Technology Strong technical knowledge of multiple software applications used in a legal environment including MS Office 365, iManage or similar large document management system, and BigHand or similar document production tools GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis. Global scale with street smarts With 51 locations, Greenberg Traurig's global network provides the platform clients need to operate in today's legal marketplace. Our team is recognized by rankings in current Chambers & Partners Guides in jurisdictions and practices around the world, based on thousands of interviews with practicing lawyers and clients. In addition, Greenberg Traurig is proud to have more lawyers listed in The Best Lawyers in America than any other law firm, a position we have held since 2008. Greenberg Traurig (GT) is committed to ensuring a safe and transparent recruitment process. Please be advised of the following: Official Job Listings: All legitimate job opportunities with GT are posted here on our official website. GT job advertisements found outside our verified accounts with LinkedIn, Glassdoor, and Indeed should be treated with caution. No Fees Required: GT will never ask for payment for work equipment or network access. Also, there are no application fees. We do not ask for bank information or any form of monetary or financial compensation during the recruitment process. All job offers will be preceded by an interview with our hiring team. Verified Communication Only: While all official communications will come from a GT email address associated with GT’s domain (e.g., @gtlaw.com), we recognize that it is easy to spoof such communications to make them look like they are coming from GT. Therefore: before responding to an email purportedly from GT, contact your GT Recruiting Contact by phone to verify that the email is valid. Also, please verify the GT office address on our website before attending an interview. We encourage all applicants to remain vigilant and exercise caution during the application process. If you encounter or suspect a fraudulent job posting or an individual falsely claiming to represent GT, please report it immediately to HRRecruit@gtlaw.com. Thank you for your diligence and for your interest in joining Greenberg Traurig. From our humble beginnings in 1967 in South Florida, our focus has never been changed: serve clients better. Learn More Engagement, Culture & Opportunity Since 1967, we’ve built our firm by welcoming attorneys and professionals from all backgrounds who share our drive and commitment to excellence. GT thrives on the passion and drive of our people, emphasizing merit, innovation, belonging, and collaboration first. This commitment has been at the center of our story since our founding and has been essential to our and our client’s success. Learn More We are thankful for the trust our clients place in us and we are proud of being recognized for the service we provide. Learn More If you need a reasonable accommodation as part of the employment selection process, please contact us by sending an email to hrrecruit@gtlaw.com. In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. If you have a disability that makes it difficult to express your interest in a job through our online application process, or if you require TTY/TDD assistance, please contact us to tell us about your needs.