Audio Visual Specialist

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Technology Team as an Audio Visual Specialist located in our Washington DC office. We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team. This role will be based in our Washington DC office, on an in-office basis. This role reports to the Director of Enterprise Audio Visual. Position Summary The function of the Audio Visual Specialist is to provide setup and operation of small to large-scale audiovisual system configurations in a fast-paced conferencing center environment while ensuring complete customer satisfaction. This position reports to the Director of Enterprise Audio Visual and works directly with hospitality and other client services. The position requires the ability to work alternate schedules for special events including, but not limited to, irregular hours and on-call support during evenings, weekends and holidays. Key Responsibilities Coordinates audio/video calls with vendors, other offices and clients Operates and supports audiovisual systems Consults on, analyzes and configures the proper audiovisual components required for each event Manages, maintains and troubleshoots audiovisual equipment and components Attends meetings to discuss events and establishes audiovisual needs Documents and maintains audiovisual requirements per event Performs proficient, accurate and timely setup, operation, and breakdown of audiovisual equipment Tracks client support requests and system failures Escalates complex issues to advance support service teams and vendors Creates, edits and maintains training materials regarding common operations and support issues Edits video recordings Qualifications Skills & Competencies Attention to detail and the ability to multi-task in a fast-paced, high pressure, deadline-oriented environment in order to achieve business goals and objectives Ability to establish and maintain productive working relationships with all levels of staff, including attorneys, peers and other departments Excellent customer service skills and strives to exceed client expectations Strong communication skills, including the use of active listening and the ability to convey information clearly in both written and verbal communication Ability to resolve moderately complex issues or suggest alternative solutions Education & Prior Experience High School Diploma is required; Associate’s or Bachelor’s Degree preferred 3+ years of audiovisual experience desired Q-SYS Level 1 certification required Q-SYS Level 2 certification preferred Experience with customer service or hospitality experience preferred Experience in the following, but not limited to, is highly recommended: Audio/Digital audio/playback/record systems Video/Digital video/playback/record systems Video Wall Management & Calibration Video editing software Advanced Lighting - Dimming and Lighting Controls Power Speakers Channeling of microphones Wireless, Handheld, Lavaliere Microphones Push to Talk Systems 4 -24 Channel Mixers Set up of broadcast cameras Basic Electrical and Power Distribution IP Addressing knowledge Switches and basic networking skills Wireless Networking/Troubleshooting Standard troubleshooting skills related to desktop computer hardware and software Dante Shure products and software Technology Proficiency with Windows-based software and Microsoft Word, Excel and Outlook required Extensive knowledge of Video Matrix systems and AV Switchers General knowledge of computer hardware, software support and Windows operating system Basic understanding of networking devices, cabling and associated troubleshooting The expected pay range for this position is: $35.79 - $40.77 per hour Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis. Global scale with street smarts With 51 locations, Greenberg Traurig's global network provides the platform clients need to operate in today's legal marketplace. Our team is recognized by rankings in current Chambers & Partners Guides in jurisdictions and practices around the world, based on thousands of interviews with practicing lawyers and clients. In addition, Greenberg Traurig is proud to have more lawyers listed in The Best Lawyers in America than any other law firm, a position we have held since 2008. Greenberg Traurig (GT) is committed to ensuring a safe and transparent recruitment process. Please be advised of the following: Official Job Listings: All legitimate job opportunities with GT are posted here on our official website. GT job advertisements found outside our verified accounts with LinkedIn, Glassdoor, and Indeed should be treated with caution. No Fees Required: GT will never ask for payment for work equipment or network access. Also, there are no application fees. We do not ask for bank information or any form of monetary or financial compensation during the recruitment process. All job offers will be preceded by an interview with our hiring team. Verified Communication Only: While all official communications will come from a GT email address associated with GT’s domain (e.g., @gtlaw.com), we recognize that it is easy to spoof such communications to make them look like they are coming from GT. Therefore: before responding to an email purportedly from GT, contact your GT Recruiting Contact by phone to verify that the email is valid. Also, please verify the GT office address on our website before attending an interview. We encourage all applicants to remain vigilant and exercise caution during the application process. If you encounter or suspect a fraudulent job posting or an individual falsely claiming to represent GT, please report it immediately to HRRecruit@gtlaw.com. Thank you for your diligence and for your interest in joining Greenberg Traurig. From our humble beginnings in 1967 in South Florida, our focus has never been changed: serve clients better. Learn More Engagement, Culture & Opportunity Since 1967, we’ve built our firm by welcoming attorneys and professionals from all backgrounds who share our drive and commitment to excellence. GT thrives on the passion and drive of our people, emphasizing merit, innovation, belonging, and collaboration first. This commitment has been at the center of our story since our founding and has been essential to our and our client’s success. Learn More We are thankful for the trust our clients place in us and we are proud of being recognized for the service we provide. Learn More If you need a reasonable accommodation as part of the employment selection process, please contact us by sending an email to hrrecruit@gtlaw.com. In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. If you have a disability that makes it difficult to express your interest in a job through our online application process, or if you require TTY/TDD assistance, please contact us to tell us about your needs.