Innovation Operations Specialist

Position Summary The Innovation Operations Specialist supports the firm’s Chief Pricing and Innovation Officer and Directors by driving operational excellence and process improvements within the Innovation team. The Specialist is responsible for managing complex operations, optimizing workflows, overseeing critical projects, and serving as a subject-matter resource to team members and stakeholders. This role requires a proactive, analytical, and solutions-oriented individual with a strong understanding of innovation processes and legal industry dynamics. The ideal candidate demonstrates exceptional project management and communication skills, exercises sound judgment, and thrives in a fast-paced, evolving environment. Key Responsibilities Project & Process Management: Leads and manages complex cross-functional projects, including scheduling, resource coordination, timeline tracking, and outcome delivery for innovation initiatives. Operational Optimization: Identifies, recommends, and implements process improvements to enhance efficiency and effectiveness of team operations. Meeting & Event Facilitation: Designs and facilitates internal and external meetings, including preparation of agendas, materials, and follow-up on critical action items; may lead product demos or presentations. Expense & Compliance Oversight: Oversees expense reporting, reconciliations, and compliance with internal policies; provides guidance and training to team members on best practices. Stakeholder Communication: Serves as a key point of contact for internal and external stakeholders, drafting high-level communications and managing sensitive information with professionalism and discretion. Research & Analysis: Conducts in-depth research and analysis to support innovation initiatives, prepares reports, and presents findings to senior leadership. Documentation & Knowledge Management: Develops and maintains critical documentation, workflows, and knowledge resources to support team operations. Departmental Support: Assists with strategic planning, supports ongoing projects, and undertakes special assignments as requested by leadership. Qualifications Skills & Competencies Excellent decision making and leadership skills Effective in a high demand, fast paced environment Exceptional critical thinking and analytical skills In-depth understanding of legal industry operations and best practices High degree of professionalism and discretion with confidential information Exceptional written and verbal communication skills Ability to manage multiple priorities and deadlines independently Proactive approach to process improvement and change management Education & Prior Experience Minimum 5+ years of relevant experience in a specialist, project management, or operations role; legal industry experience strongly preferred Demonstrated experience with process improvement and project delivery Experience with expense and time entry systems (e.g., Chrome River, Aderant, or similar) Proven ability to work independently and as part of a cross-functional team Technology Advanced proficiency in Microsoft Office Suite and/or Google Workspace Experience with project management tools, workflow platforms, and virtual collaboration tools (e.g., Zoom, Teams) Ability to quickly learn and leverage new software applications GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis. Global scale with street smarts With 51 locations, Greenberg Traurig's global network provides the platform clients need to operate in today's legal marketplace. Our team is recognized by rankings in current Chambers & Partners Guides in jurisdictions and practices around the world, based on thousands of interviews with practicing lawyers and clients. In addition, Greenberg Traurig is proud to have more lawyers listed in The Best Lawyers in America than any other law firm, a position we have held since 2008. Greenberg Traurig (GT) is committed to ensuring a safe and transparent recruitment process. Please be advised of the following: Official Job Listings: All legitimate job opportunities with GT are posted here on our official website. GT job advertisements found outside our verified accounts with LinkedIn, Glassdoor, and Indeed should be treated with caution. No Fees Required: GT will never ask for payment for work equipment or network access. Also, there are no application fees. We do not ask for bank information or any form of monetary or financial compensation during the recruitment process. All job offers will be preceded by an interview with our hiring team. Verified Communication Only: While all official communications will come from a GT email address associated with GT’s domain (e.g., @gtlaw.com), we recognize that it is easy to spoof such communications to make them look like they are coming from GT. Therefore: before responding to an email purportedly from GT, contact your GT Recruiting Contact by phone to verify that the email is valid. Also, please verify the GT office address on our website before attending an interview. We encourage all applicants to remain vigilant and exercise caution during the application process. If you encounter or suspect a fraudulent job posting or an individual falsely claiming to represent GT, please report it immediately to HRRecruit@gtlaw.com. Thank you for your diligence and for your interest in joining Greenberg Traurig. From our humble beginnings in 1967 in South Florida, our focus has never been changed: serve clients better. Learn More Engagement, Culture & Opportunity Since 1967, we’ve built our firm by welcoming attorneys and professionals from all backgrounds who share our drive and commitment to excellence. GT thrives on the passion and drive of our people, emphasizing merit, innovation, belonging, and collaboration first. This commitment has been at the center of our story since our founding and has been essential to our and our client’s success. Learn More We are thankful for the trust our clients place in us and we are proud of being recognized for the service we provide. Learn More If you need a reasonable accommodation as part of the employment selection process, please contact us by sending an email to hrrecruit@gtlaw.com. In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. If you have a disability that makes it difficult to express your interest in a job through our online application process, or if you require TTY/TDD assistance, please contact us to tell us about your needs.