Senior Manager, Business Operations - Global Regulatory & IP

The Senior Manager, Business Operations – Global Regulatory & IP (GR& IP) reports to the firm’s Chief Operating Officer with oversight of the GR&IP Practice Group Leader (PGL) to provide strategic and operational support to the GR&IP Leadership Team. Works in close collaboration with the GR&IP Business Team Leads, including the Global Head of BD & Strategy, the Director of Strategic Finance, the Head of Talent, and administrative staff who also support the GR&IP Leadership Team. The Senior Manager, Business Operations – GR&IP directly supports the GR&IP PGL, Deputy PGL, and GR&IP Leadership Team, and the broader GR&IP Business Team in executing leadership and operational initiatives across the nearly $1B global practice and 16 practice areas. This role serves a strategic operator and integrator who enables GR&IP Leadership to scale decision-making, execute priorities, and embed consistent best practices globally. This role is critical for helping the GR&IP Leadership Team to develop, organize, and implement practice group business plans and facilitate progress on firmwide priority initiatives. Key responsibilities include organizing and managing GR&IP organizational communications, leadership meetings, project management of practice group business plan and related workstreams across firmwide initiatives, and proactive communication and problem-solving to help scale operational best practices. The role also includes collaboration and benchmarking with peers in other practices to support project management of cross-practice initiatives in alignment with GR&IP strategic goals. KEY RESPONSIBILITIES STRATEGY & BUSINESS PLANNING Works with the GR&IP PGL, Deputy PGL, strategic project leads, and Head of BD & Strategy to monitor and communicate progress against business plan and tracking KPI’s in support of the practice group’s vision and strategy; spots issues, risks, and collaborates to ensure project goal is achieved. Identifies opportunities to spotlight progress and integrate project updates into GR&IP Leadership Team meetings, practice-wide communications, and Microsoft Teams channels or other forums. Lead on business plan workstreams related to operational performance of the GR&IP practice group (e.g., AI, LPM, report streamlining, improving capacity). Designing and managing the bi-annual in-person GR&IP Leadership Team meeting, working closely with the PGL and Deputy PGL, the Global Head of BD & Strategy and the broader GR&IP Business Team. OPERATIONS CHANGE MANAGEMENT Takes initiative in supporting GR&IP PALs to identify needs, research possibilities, design, and implement more efficient ways of working, including the use of new technology, resources, or tools (e.g., workload and capacity monitoring processes and reports such as Smartsheet, AI and automation software, e-billing, and pricing resources). Develops, implements, and monitors specific strat