RECAP Billing and Collections Coordinator

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position is based in our New York City office. General Description: The RECAP Billing and Collections Coordinator will assist the Practice Group Leader with team budgeting and rate sheets. Key Responsibilities and Essential Job Functions: Ability to analyze financial data. Prepare Excel reports as requested by Management. Prepare various reports (CST, etc.) Responsible for maintenance of projects for accounting functions. Ebill assigned client bills as required by client driven outside counsel guidelines and/or engagement letters. Research and answer questions pertaining to assigned client accounts and/or practice group assignments. Handle and process a high volume of complex bills. Review and verify accuracy of billing and supporting documentation as required. Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short paid invoices. Prepare ad hoc reports for attorneys as needed. Collaborate with Ebilling Solutions Specialist on client assignments moving from paper billing to electronic billing. Manage accounts of a highly specialized, advanced, or sensitive nature. Build rapport with billing attorneys as well as client contacts to establish and maintain solid client relationships. Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law. Special projects and duties as assigned. Required Skills: Strong analytical and problem-solving skills with the ability to interpret financial and billing data. Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables, reporting). High level of attention to detail and accuracy, particularly in reviewing complex billing information. Knowledge of electronic billing systems and outside counsel billing guidelines (e.g., eBilling platforms). Ability to manage a high volume of work with competing priorities and tight deadlines. Strong written and verbal communication skills to effectively interact with attorneys, clients, and internal stakeholders. Excellent organizational and time management skills with the ability to track multiple assignments. Ability to work both independently and collaboratively in a team environment. Client-service mindset with the ability to build and maintain professional relationships. Knowledge or ability to learn Microsoft Office Suite, or Microsoft 365. Required Qualifications & Education: Bachelor’s degree in accounting, Finance, Business Administration, or related field. 2–4 years of experience in billing, accounting, or finance, preferably within a law firm or professional services environment. Experience supporting high-volume billing operations and hand