Product Discovery and Strategy Manager
Cooley
New York, NY
Product Discovery and Strategy Manager Cooley is seeking a Product Discovery and Strategy Manager to join Cooley's Practice Innovation team. Position summary: As a leading technology law firm, Cooley is determined to become a leader in the digital practice of law. The Product Discovery and Strategy Manager is responsible for managing Cooley’s new practice Innovation pipeline. This role is responsible for the product discovery, user research, and incubation process, evaluating and prioritizing innovation initiatives, and incorporating AI and emerging technologies to create a competitive advantage for Cooley’s world-leading legal practices. Cooley Innovation embraces a culture of customer service excellence, and all members of the department are expected to embody this attitude. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Manage the practice innovation pipeline to discover, incubate, pilot and evaluate new product opportunities that will yield the greatest benefits to the firm and its attorneys Leverage best practices in user research and design to deeply understand attorney and client pain points, and identify high-value opportunities to improve legal workflows Refine, systematize and scale the practice innovation pipeline process to promote greater efficiency, uniformity, and transparency into how product decisions are made Identify and evaluate practice innovation opportunities leveraging cutting-edge emerging technologies and AI advancements Foster strong working relationships with change management, innovation counsel and product, engineering, and other teams to evaluate products and use cases, run pilots, launch products and drive engagement Collaborate in cross-functional intake and prioritization across technology and operations departments Collaborate with the Associate Director of Practice Innovation and innovation leadership to develop and manage data-driven evaluation process to quantify the business value of practice-facing products Manage direct report(s) with a focus on fostering a high-performance, collaborative, innovative, and results-driven team culture Collaborate in the development of and adoption of unified work management practices across practice innovation to promote transparency, clarity, scalability and efficiency Serve as direct supervisor and mentor to direct reports Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests Support business professional development and continued educational opportunities In collaboration with immediate supervisor and CN HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events All other duties as assigned or required Skills & experience: Required: After orientation at Cooley LLP, exhibit profi
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