Technology Solution Manager (Finance)

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. Goodwin is seeking a Technology Solutions Manager to lead technology strategy and delivery across the Matter-to-Cash (M2C) lifecycle—from matter intake through billing, collections, and cash application. This role serves as the primary liaison between business stakeholders (Finance, Pricing, Billing, Collections, Practice Operations) and Enterprise Applications. The role is responsible for defining the end-to-end process vision, translating business needs into functional and technical requirements, and ensuring delivery of scalable, integrated solutions that improve efficiency, data integrity, and revenue realization. What You Will Do: Business Partnership & Process Ownership Serve as the primary interface across M2C stakeholders (Matter Intake, Pricing, Billing, Collections, Finance, Practice Operations). Own and evolve the end-to-end Matter-to-Cash process vision and roadmap. Identify process gaps, inefficiencies, and automation opportunities across the lifecycle. Requirements & Solution Design Translate cross-functional business needs into end-to-end process flows, functional specs, and technical requirements. Ensure solutions are designed with upstream/downstream impacts in mind (e.g., matter setup → billing → collections). Partner with architects and engineers to deliver scalable, integrated solutions. Delivery & Execution Act as product owner or delivery lead for M2C initiatives, prioritizing work across multiple stakeholders. Ensure alignment across teams and manage trade-offs between process standardization and business flexibility. Oversee UAT and ensure solutions meet defined business outcomes. Application & Data Ecosystem Maintain a holistic view of systems supporting M2C (e.g., matter management, pricing tools, billing platforms, reporting). Drive data consistency and integrity across systems and handoffs. Support