Multi-Market Manager

Ensuring smooth and secure real estate closings for all involved in the transaction. PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we’re proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you’re looking for a career with purpose, growth, and the chance to make a difference, you’ll find it here. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact. Job Summary The Multi-Market Manager will oversee, plan, direct and control all business functions of PGP Title (a Pulte Homes subsidiary company) Settlement/Escrow functions within specific Divisions / Area. Continues to monitor and supervise assigned Branch Office. Primary Job Responsibilities • Contribute to the preparation and maintaining Financial Forecasts, Plans and budgets. • Work with AM on Projects and adherence to Company policies, as required. • Monitor and Supervise BM/direct reports Settlement/Escrow functions for quality assurance • Participate in Market Analysis, including both Title Insurance and Escrow fees. • Be available to assist the QA and Legal Departments during annual audits (internal and external) • Participate in monthly operation / PGP Area meetings. • Set- up and conduct 1 on 1 call with BM/direct reports. These meetings will include KPI metrics: including but not limited to – Builder outlook, volume, financial results, capture results, CQE/NPS results for the prior month, mentor for appreciation or course correction as necessary. • Develop and maintain Relationship with Pulte Homes, Pulte Mortgage, PIA and Premier Land Title Insurance Co. • Continued updates and communication with Area Manager. • Other duties as assigned. Management Responsibilities Ensures appropriate staffing to meet department needs • Utilizes recruiting and selection tools/processes to build organizational talent • Delegates work according to employee’s abilities and skills • Evaluates employee’s performance and plans for compensation actions in accordance with that performance • Provides developmental opportunities through identification of internal and external training opportunities • Creates opportunities for employee growth • Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors) Scope Decision Impact: Area Department Responsibility: Multiple Budgetary Responsibility: Yes Direct Reports: Yes Indirect Reports: Yes Physical Requirements: Not applicable Required Education/Experience Minimum High School diploma or equivalent, college degree preferred Minimum of 3-5 years escrow operations experience. Supervisory Minimum of 2 years at a supervisory level or above. Required Licensing, Registration and/or Certifications Notary Public preferred (required in some states) Escrow Officer/Title Producer license may be required Required Skills/Knowledge Specialize in RESPA with understanding of company's underwriting guidelines Understanding of title and settlement rules and regulations Effective communication, presentation, and organization skills Knowledge of real estate law and title escrow curative procedures SALARY RANGE: $185,000 to $205,000 annually depending upon experience. This position is also eligible for an annual bonus based on the successful completion of defined performance objectives. Benefits: In addition to up to 9 paid company holidays per year, employees are eligible for up to 8 days of sick pay. Moreover, eligible employees with less than 10 years of service can accrue up to 15 PTO days per year (and up to 20 PTO days per year upon 10 or more years of service). Employees are eligible to participate in the Company’s 401(k) Plan. Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage. Employees are covered by company-paid disability, basic life insurance and parental leave. Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available. In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable). Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable. PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes. All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment. This Organization Participates in e-Verify California Privacy Policy Here at PulteGroup: We will not send correspondence from any non-PulteGroup email (for example, we will not contact you via a gmail, yahoo or outlook email address) We conduct our interviews in person or via phone or Teams/Zoom video (we would never conduct an interview via text message or Teams chat) We will not issue you a check as part of your onboarding for any reason (including for supplies, home office equipment, computers, etc.) We will not request money as part of your interview or onboarding process If you suspect you have been contacted by a scammer and would like to verify the legitimacy of an offer, please contact Recruiting@Pulte.com. PulteGroup Employee Benefits At PulteGroup, we believe that our people are what makes us a great place to work and we strive to meet their health and welfare needs with a competitive suite of benefit offerings designed for their unique lifestyles. Comprehensive, Flexible and Affordable Healthcare Coverage Options Supplemental Healthcare Coverage Opportunities PTO and Work/Life Benefits Health Advocacy and Wellness Retirement Plan with Company Match Education and Employee Assistance Programs Paid Parental Leave and Adoption Benefits Mortgage Financing Discounts through Pulte Mortgage Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.