Director, AI Transformation

Nashville, Tennessee Job Description The Director, AI Transformation will lead the firm’s AI engagement, communication, and transformation initiatives within the Knowledge Management & Innovation function. This role is responsible for developing and executing strategic internal and external communication efforts related to AI, innovation, and legal technology transformation, while driving the change management strategies necessary to support successful adoption of new tools, processes, and ways of working across the firm. The Director will oversee key operational and strategic initiatives for the department, including digital workplace and intranet modernization efforts, AI-related client and RFP responses, stakeholder engagement, and firmwide transformation communications. Working closely with leadership across Knowledge Management & Innovation, Data Science & AI Engineering, and Practice Solutions, this role will help ensure that AI and innovation initiatives are effectively communicated, operationalized, and aligned with the firm’s strategic objectives and market positioning. This position requires a strategic, collaborative, and highly organized leader with strong communication, operational, and change management experience within a sophisticated professional services environment. The ideal candidate will bring the ability to build scalable engagement strategies, influence organizational adoption, and support the firm’s continued evolution as a modern, technology-enabled legal services organization. KEY RESPONSIBILITIES Internal & External Communication Lead internal communications related to knowledge management, innovation, and AI initiatives, including leadership messaging, product launches, firmwide updates, and employee engagement efforts. Partner with Marketing & Business Development to support the firm’s external AI and innovation strategy through thought leadership, client communications, industry events, media engagement, and business development materials. Ensure consistent messaging and editorial alignment across AI, innovation, and technology initiatives in collaboration with firm leadership and cross-functional teams. Represent the firm within legal innovation and technology communities through industry organizations, conferences, peer networks, and strategic external partnerships. Change Management Lead enterprise change management strategies for AI, knowledge management, and innovation initiatives, including stakeholder engagement, communication planning, training coordination, adoption measurement, and organizational readiness efforts. Develop and support a scalable change management function focused on helping practice groups and business teams successfully adopt new technologies, workflows, and operational processes. Partner with Professional Development, Human Resources, IT training teams, and Practice Solutions leadership to align change management, training, and adoption initiatives across the firm Dep