Client Development Manager

Hogan Lovells is a bold, distinctive, and leading global law firm, providing business-oriented legal advice and high-quality service across its breadth of practices to clients around the world. Our growing, dynamic Marketing & Business Development (M&BD) Department is looking for the right candidate to serve as Client Development Manager on our global Client Development team. The position will manage a portfolio of significant clients of the firm to help drive our business development and relationship investment strategy around major clients in key sectors, including the Life Sciences and Health Care sector. You will be working within a high-caliber and collaborative global team, which has developed an excellent reputation within the firm and with clients for its proactive management of client relationships, resulting in both increased revenues and positive client feedback. You will have the opportunity to work on central M&BD projects, such as our key client account management and client feedback programs, as well as working closely with our sectors to ensure our strategies are aligned and client development best practices are shared throughout the firm. JOB DESCRIPTION Manage the firm’s day-to-day relationship with a number of major clients, acting as a key point of contact both within the firm and directly with these clients. Develop a deep knowledge of the firm’s relationship with these clients, as well as the clients’ strategy and needs, and the sectors in which they operate. Work with the relationship partners and broader client team to develop appropriate strategy and objectives for growing the client relationship, including identifying new business opportunities and the provision of value-added services. Drive the implementation of a client account plan and relationship development initiatives with the wider client team. Monitor and analyze financial performance, client updates and needs, and ensure that important relationship development information is disseminated to the client team and other relevant parties. Work closely with the relationship partners to ensure there is an effective client team and robust internal communication infrastructure in place to drive forward the client relationship. Plan and support client team meetings – both internally, and externally with the client. Identify and track opportunities and deliverables for each team and motivate the team to drive them forward. Work closely with the firm’s relevant sectors to identify opportunities for promoting thought leadership and profile-raising of key initiatives with clients. Plan relationship meetings with key client contacts, including preparing partners, ensuring that we focus on the client’s needs and our key areas of strength. Attend these meetings where appropriate and drive post-meeting follow-up. Project manage the preparation of reports required by clients, for example on financial information and training. Assist on formal and informal pitch oppor