Customer Relationship Manager – Life Sciences

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers The Customer Relationship Manager – Life Sciences will be responsible for driving profitable revenue growth and strengthening customer partnerships primarily across Life Sciences segment and act as a backup for Medical Device / Advanced Materials segments for DuPont Healthcare Solutions. This role will serve as a key commercial interface between customers and internal cross-functional teams, translating customer needs into actionable opportunities and supporting projects from early qualification through development, stage-gate progression, and commercial execution. With a strong focus on customer centricity, pipeline development, issue resolution, market intelligence, and enterprise account growth, the Customer Relationship Manager will identify new business opportunities, support cross-selling across DuPont’s Healthcare Solutions portfolio, and help position DuPont as a trusted strategic partner in the customer’s supply chain. Responsibilities: Upholds DuPont Healthcare Solutions vision and core values Serve as the Voice of the Customer to the internal cross- functional teams Focused on the Key Accounts, capture detailed customer requirements to support execution of the opportunity pipeline from customer engagement to commercial production Progresses sales opportunities through the initial qualification stages; supports viable projects through the developmental stage gate processes as a representative of the commercial function and the end customer. Supports product management in the creation of business cases for opportunity pipeline projects by gathering clear requirements such as specifications, application details and annual volumes etc. from the customer. Works in conjunction with and supports the Key Account Manager. Champions the customer needs internally by bringing