Director, Practice Applications

Nashville, Tennessee Job Description The Director, Practice Applications will lead the firm’s Practice Applications function and oversee the strategy, implementation, governance, and user adoption of the firm’s portfolio of legal technology and AI-enabled applications. This role is responsible for building and managing a team of AI Product Managers focused on delivering high-quality, business-aligned technology solutions that support attorneys and business professionals across the firm. The Director will oversee product strategy, vendor management, training, adoption, user experience, and lifecycle management for a broad portfolio of platforms, including legal research tools, generative AI applications, document automation, contract lifecycle management, eDiscovery solutions, intranet technologies, and matter and time management systems. This position serves as a critical bridge between the firm’s Knowledge Management & Applications and Data Science & AI Engineering functions, ensuring that purchased technology solutions align with business priorities, integrate effectively into legal workflows, and deliver measurable operational value. The Director will play a key leadership role in evaluating emerging technologies, guiding build-versus-buy decisions, establishing product governance standards, and driving successful implementation and adoption strategies across the firm. KEY RESPONSIBILITIES Strategy & Leadership Develop and implement the operational framework for the Practice Applications function, including product ownership structure, intake and prioritization processes, release management, performance metrics, and delivery standards. Recruit, lead, mentor, and develop a team of AI Product Managers, fostering strong product management practices across product discovery, roadmap development, implementation, release management, and performance measurement. Establish and promote a collaborative, business-focused, and results-oriented team culture centered on delivering effective legal technology and AI solutions that support attorney and client needs. Oversee team resource allocation and portfolio management across practice groups, business functions, and strategic initiatives based on operational priorities, complexity, and business impact. Product Ownership of AI and Legal Tech Portfolio Oversee the firm’s portfolio of legal technology and AI-enabled applications, including product strategy, roadmap development, configuration, integrations, release management, and lifecycle governance. Partner with Data Science & AI Engineering leadership to evaluate and recommend build-versus-buy technology strategies based on business needs, operational efficiency, scalability, and strategic value. Establish and monitor key product performance metrics, including user adoption, engagement, satisfaction, efficiency gains, quality improvements, and business impact. Lead and maintain strong product management practices, including stakeholder disc