Business Support Specialist

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. Learn about the Danaher Business System which makes everything possible. The Business Support Specialist is responsible for direct communication with the customer and various departments within the business to support end to end customer master process, service order and portal management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business. This position reports to the Customer Service Team Leader and is part of KL Customer Service team located in Petaling Jaya and will be an on-site role . In this role, you will have the opportunity to: Manage customer and internal stakeholder queries, especially Service Order and part replacement from order entry to product delivery to attain customer and stakeholder satisfaction within the guidelines within the stipulated service level (SLA) by the business. Collaborate and communicate across funct