Information Governance Solutions Manager

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position can be based in one of the Firm's offices: Operations Center in Tampa, FL, Dallas, and Chicago. General Description: We are seeking an Information Governance Solutions Manager to join our team. The Information Governance (IG) Solutions Manager is responsible for the strategy, roadmap, and delivery of firm wide IG system and solution capabilities across our ecosystems. This role translates regulatory, client, and attorney requirements into scalable product features; orchestrates complex data and platform migrations; and drives adoption by coordinating with cross functional change management, UAT, training and support teams. The ideal candidate brings deep experience with law firm platforms (e.g., DMS, CRM, time/finance, collaboration) and a track record of leading multi system transitions while safeguarding confidentiality, defensible disposition, and operational resilience. Key Responsibilities and Essential Job Functions: Product Strategy & Roadmap Own the IG product vision, roadmap and system implementation; align features to attorney workflows, risk controls, and firm objectives. Define measurable outcomes for data lifecycle (creation, classification, retention, disposition) and matter‑centricity across platforms. Lead cross‑functional discovery and requirements—partnering with Legal Ops, Risk/Compliance, KM, IT, Practice Groups and other stakeholders, translating these into acceptance criteria. Coordinate vendor roadmaps and assess system capabilities to mitigate transition risk and ensure sustainable integrations. Platform Ownership (Law‑Firm Ecosystem) Serve as product owner for IG capabilities spanning DMS and collaboration tools, including new and emerging technologies with strong influence on system selection and implementation. Govern integrations, security models, metadata standards, and Client‑Matter schemas to ensure useability and compliance. Establish product KPIs and dashboards for adoption, data quality, risk exceptions, and support responsiveness. Delivery, Migrations & Change Management Plan and lead IG system migrations and implementations, with strong focus on streamlining workflows. Orchestrate cutovers and “run sheets,” resource allocation, vendor coordination, and contingency planning for mission‑critical transitions. Drive IG platform adoption: lead UAT, QC, training, and communications; publish knowledge‑base content and rollout playbooks. Information Governance, Risk & Compliance Translate regulatory and client obligations into product controls (classification, ethical walls, legal hold, retention/disposition, auditing). Partner with Risk/Compliance to codify policy‑to‑technology mappings and monitor control effectiveness across systems. Collaborate with Legal teams to ensure appropriate levels of risk mitigation and oversight of firm and industry best-practices. Work